Risk Management Consultation Service

This Toll-Free Helpline Connects All TNP Insureds with Risk Managers

Download the RMCS Fact Sheet.

The cornerstone of TNP risk management is the Risk Management Consultation Service (RMCS).

This toll-free helpline is available to all TNP insureds and provides direct access to risk managers who provide advice tailored to the insured's specific needs. We encourage TNP insureds to contact us whenever they have concerns or questions about any issue that presents a potential liability risk.

RMCS staff assist neurologists in identifying and assessing risk management issues related to the particular situation, exploring risk management strategies, and providing the necessary support. The RMCS staff regularly responds to a broad range of questions on topics such as:

  • Professional liability risks associated with delayed diagnosis or misdiagnosis of neurological condition/disorder
  • Professional liability risks associated with documentation
  • Informed consent
  • Enhancing effective communication with patients
  • Medication adverse events/errors
  • HIPAA Privacy Rule requirements
  • Reporting impaired drivers
  • Supervision, consultations, covering for colleagues or liability for the acts of others
  • Communicating and managing patient expectations
  • Professional liability risks associated with pain management

We encourage TNP insureds to contact us whenever a request or situation is troubling them, or raising questions or concerns. No question is insignificant or frivolous, but there are significant questions that are not asked. These unasked questions may increase risk. In fact, the greatest risk may lie in not asking.

If you are currently insured with TNP and have a risk management question, please visit My Program for contact information.

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When it comes to medical professional liability insurance, TNP was specifically developed to protect you against the unique risks neurologists face.
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There is no other program on the planet that can offer you the same risk management expertise, aggressive defense strategies, proven expertise, financial strength and stability, all of which are essential to provide you with the best coverage and service possible.